Jewelry Emporium, Fort Collins CO

Jewelry Emporium, located at 3120 S College Ave Ste 140, Fort Collins, CO 80525, is a renowned destination for exceptional engagement ring creation and personalized jewelry services. The store has garnered attention for its dedication to craftsmanship and customer satisfaction, boasting a rich history in the Fort Collins area.

The services offered include custom jewelry design, jewelry cleaning, repair, restoration, and resizing, making it a comprehensive choice for those seeking to create a unique engagement ring. The staff, including owner Susan Harrison, are noted for their professionalism and commitment to providing a welcoming atmosphere, with multiple reviews praising their helpfulness and expertise.

However, it’s important to note that not all experiences have been positive; some customers have reported issues with jewelry repairs and miscommunications about services.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Customer feedback reflects a generally favorable impression of Jewelry Emporium, especially in regards to engagement ring design and customer service, despite some isolated complaints.

Best Review: A customer expressed immense gratitude for the exceptional service received when needing urgent help with their wedding band, noting how staff went above and beyond to ensure their satisfaction, which exemplifies the high level of care they provide.

Worst Review: Another customer highlighted a frustrating experience with jewelry repairs, feeling that the staff did not adequately address the issues with their necklace, leading to dissatisfaction with the service.

Operating Hours:
- Monday: 10:30 AM - 5:30 PM
- Tuesday: 10:30 AM - 5:30 PM
- Wednesday: 10:30 AM - 5:30 PM
- Thursday: 10:30 AM - 5:30 PM
- Friday: 10:30 AM - 5:30 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: Closed

Staff Members Mentioned: Susan Harrison

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.