Zales Jewelers at Midland Park Mall in Midland, Texas, specializes in engagement ring creation and offers a variety of jewelry and services. Customers will find an extensive selection of engagement rings alongside wedding bands, necklaces, earrings, and bracelets. The store is known for its custom jewelry services, where knowledgeable staff can help bring personal visions to life. Zales also provides jewelry and watch repair, cleaning and inspection, and trade-in options for previously purchased items.

Operating hours are as follows:

| Day | Hours |
|-----------|-----------------------------|
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |

Located at 4511 N Midkiff Rd., Ste. F14 A, Midland, TX 79705-3256, this store operates under Midland County, serving local customers with a commendable focus on quality service.

Customer reviews reflect a diverse experience at this location, showcasing both positive and negative sentiments.

Overall Sentiment from Online Customer Reviews:
Approximately 60% of the reviews are positive, highlighting great customer service and helpful staff members, while about 25% lean negative, with issues regarding product availability and customer service experiences. The remaining 15% are neutral.

Best Review:
Chucky commended the service, describing the staff as friendly and professional, emphasizing the helpfulness of the team in finding the right jewelry.

Worst Review:
Angela expressed frustration over the delayed delivery of her resized ring and lack of communication from the staff, stating her disappointment with the overall experience.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff members mentioned include Consuelo and Katie.