Dallas Diamonds is a premier jeweler located at 2207 Oates Dr, Mesquite, TX 75150, offering a comprehensive range of services including the creation of custom engagement rings. Established in 1985, this family-owned business prides itself on delivering exceptional customer service in a warm and inviting atmosphere. The skilled staff, including Dallas and Doreen, are known for their helpfulness and expertise, making the process of selecting or designing the perfect engagement ring a delightful experience. They also provide services such as jewelry repair, cleaning, and resizing. With a solid reputation as a trustworthy establishment for buying, selling, and trading jewelry, Dallas Diamonds has been serving the Dallas County area with dedication.
Operating hours:
- Monday - Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
Customer Reviews Sentiment:
Overall Sentiment from Online Customer Reviews: Positive sentiment is overwhelmingly prevalent, with approximately 85% positive, 10% neutral, and 5% negative reviews. Customers frequently commend the store's friendly staff, remarkable customer service, and the quality of work delivered.
Best Review:
Allison praised the authentic and neighborly experience at Dallas Diamonds, highlighting the owners' genuine care and a reasonable cash exchange for her Krugerrand coin. She found the perfect platinum wedding band to match her engagement ring, which exceeded her expectations.
Worst Review:
Allan shared a negative experience regarding the evaluation of his diamond, claiming the appraisal was significantly lower than offers he received from other dealers. He felt the staff was rude and unprofessional after being told his diamond was of lesser quality.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 251
Store Phone Number: 9726866877