Davidson and Licht Jewelry, Walnut Creek CA

Davidson & Licht is a renowned family-owned jeweler established in 1916, located at 1329 N Main St, Walnut Creek, CA 94596. They specialize in crafting stunning engagement rings tailored to customer preferences. The store is characterized by its exceptional customer service, with staff members like Jeremiah, Jake, and Ruslana recognized for their expertise and attentiveness. The atmosphere is welcoming, with refreshments offered upon arrival, and a focus on fostering a personal connection between staff and customers.

The store provides a comprehensive range of services, including jewelry repair and watch servicing, in addition to their extensive selection of luxury watches and high-quality jewelry. They are particularly noted for their ability to guide clients through the engagement ring creation process, ensuring that each piece reflects the unique story of the couple.

Operating hours are as follows:
- Monday: 11:00 AM - 5:00 PM
- Tuesday: 11:00 AM - 5:00 PM
- Wednesday: 11:00 AM - 5:00 PM
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
Customer sentiment appears overwhelmingly positive, with approximately 85% expressing satisfaction and pleasure in their experiences. Neutral comments account for about 10%, while negative feedback stands at 5%.

Best Review:
A customer commended the exceptional service provided by Jeremiah and the team, highlighting their attentiveness to individual needs and their genuine approach to customer interactions while acquiring a Rolex.

Worst Review:
A less favorable review pointed out an experience involving a mix-up with a second-hand watch purchase, leading to dissatisfaction with their service, though the customer's concerns were eventually addressed by Orlando.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members Mentioned:
- Jeremiah
- Jake
- Ruslana