The King's Jewelers, located at 1655 N Main St, Suite 106, Walnut Creek, CA 94596, is renowned for its exceptional engagement ring creation services. With a legacy spanning over a century, this family-owned jeweler has established a reputation for providing a welcoming environment and personalized experiences for couples seeking the perfect engagement ring. The knowledgeable staff, including owner Dave McConnell, prides themselves on integrity and artistry, ensuring that each piece reflects the couple's unique story.
The shop offers a range of services, including custom design, jewelry repairs, appraisals, and gold buying, making it a one-stop destination for all jewelry needs. Customers have praised the commitment to quality and attentive service, often highlighting the friendly approach of staff members like Sheri and Kathy, who assist in guiding clients through the selection process.
Reviews collected indicate a total of 112 reviews that offer insights into customer sentiments.
Overall Sentiment from Online Customer Reviews:
- Positive: 95%
- Neutral: 3%
- Negative: 2%
Highlighting the satisfaction of customers, many express their appreciation for the attentive and knowledgeable staff who contribute to a reassuring shopping experience, enhancing the joy of selecting an engagement ring. However, a few negative comments reflect concerns over communication regarding repairs, although these instances seem rare compared to the overwhelmingly positive feedback.
Best Review:
Cynthia commends The King's Jewelers for their excellent service and attention to detail, emphasizing the staff's effort in understanding her jewelry preferences and providing personalized recommendations.
Worst Review:
Carlos expresses dissatisfaction with the pricing for selling gold, feeling that he was offered much lower than he expected compared to other buyers in the area.
**Opening Hours:**
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
- Monday: Closed
**Staff Members Mentioned:**
- Dave McConnell
- Sheri
- Kathy
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 112