Spitz Jewelers, Custom Engagement Rings in Walnut Creek , CA

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90% Score | Spitz Jewelers, Walnut Creek CA

Spitz Jewelers, located at 1333 N Main St, Walnut Creek, CA 94596, is a family-owned jewelry store renowned for its exceptional service in engagement ring creation and customization. With over 170 positive reviews, customers frequently highlight the knowledgeable and friendly staff, including Cherl and Kevin, who excel in providing a relaxed and low-pressure shopping experience. They offer a variety of services, including watch and jewelry repair, appraisals, and custom jewelry design, ensuring that each client's unique vision is brought to life.

Operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%

Many reviewers praise the store's focus on customer satisfaction and the high-quality craftsmanship of their engagement rings. However, there are a few negative reviews that mention inconsistent service experiences.

Best Review: Jamie appreciated the top-notch customer service at Spitz Jewelers, highlighting how staff members took the time to provide valuable insights and assistance during her engagement ring shopping.

Worst Review: Sara expressed disappointment over a past experience where her personalized request was mishandled, resulting in a lack of trust in the jeweler for future projects.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 90%
Total Customer Feedback Reviewed: 256

Store Phone Number: 9259328877

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90%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Spitz Jewelers

There are some great places to propose in Walnut Creek, CA, as well as throughout the northern California area. The local park is a popular place to propose for our local clients. Mt. Diablo is also a very popular proposal site, especially with our outdoor and nature clients. People come from all over California to hike the mountain and then propose. With its incredible views and scenery, it's definitely worth the trip!

At Spitz Jewelers, we always say that the best time to buy an engagement ring at our local jewelry store is when you're in love. It really doesn't matter what time of year it is, or what holiday is near, the most important part of being ready to buy an engagement ring and propose is that you're in love and ready to get married.

As a top jeweler in northern California, we make sure that our jewelry services are the best in the area! If you're looking for same-day service, we provide many Tiffany rings on-site. For more complicated jewelry services, such as custom-made engagement rings, it takes around a week or more to complete the ring.

The Solitaire has been our most popular engagement ring in Walnut Creek, CA, for some time. It's a classic setting, which appeals to any age of a woman. Paired with a Round cut diamond, this combination is what our local jewelry store sells the most.