Delmas Diamonds & Jewelers, located at 2758 Capital Circle NE in Tallahassee, FL, has been a beloved local establishment for over 35 years. This full-service jewelry store offers a range of services, specializing in custom engagement ring designs and repairs, making it a go-to destination for couples making one of the most significant purchases of their lives.
Under the leadership of owner Frank Kapplow, who is known for his expertise and approachable demeanor, Delmas Diamonds has earned a solid reputation within the North Florida community. Customers often commend the personalized attention they receive during the design process, as well as the quality of the final product. The store features an exclusive selection of jewelry lines, including Yael Designs and Belle Etoile, alongside certified diamonds and other precious gems.
However, while most visitors leave delighted with their experience, there have been some mentions of delayed communication regarding repairs and orders, which has left a fraction of customers feeling less than thrilled.
Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, while about 10% report neutral feelings, and another 10% have faced some issues primarily around communication.
Opening Hours:
Tuesday to Friday: 10:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: Closed
Best Review: Kayla praised the stunning craftsmanship of her engagement ring and noted how the staff's guidance made the entire process enjoyable and stress-free.
Worst Review: Melissa felt disheartened by the customer service, describing her experience as unwelcoming, even though she acknowledged the quality of the jewelry.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 20
Store Phone Number: 8506562871