Tallahassee Diamond Center in Tallahassee FL
Tallahassee Diamond Center, located at 1355 Market St Ste A2, Tallahassee, FL 32312, is a family-owned independent jewelry store known for its unique approach to engagement ring creation and customer service. The shop specializes in offering a wide range of engagement rings and custom jewelry options, all while ensuring competitive pricing through direct purchasing from diamond cutters. The owner, Sean Everett, is frequently mentioned as being knowledgeable and helpful, often providing valuable insights into the diamond selection process.
The store's atmosphere is highly regarded, with many customers appreciating the friendly and accommodating staff. Positive reviews highlight the exceptional service received during the ring selection process, with a focus on personalized attention to customers' needs and requests. The store has garnered a general praise for its vast selection and expertise, particularly in customizing engagement rings to meet individual preferences.
However, some reviews point out negative experiences concerning customer service interactions, with reports of unprofessionalism and dissatisfaction in handling repairs and custom requests. These reviews suggest a need for improvement in communication and attentiveness to customer concerns.
Overall sentiment from online customer reviews:
- Positive: 60%
- Neutral: 15%
- Negative: 25%
Highlights:
**Best Review:** A reviewer named Susan praised Tallahassee Diamond Center for its patient and professional staff, specifically mentioning the excellent service provided by Sean and Amanda in helping select an engagement ring.
**Worst Review:** Andrea expressed dissatisfaction with the service, highlighting a significant issue with the quality of a repair, resulting in a negative experience and urging others to be cautious when considering the store for jewelry repairs.
Operating Hours:
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 11:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
Staff mentioned: Sean Everett
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
