KAY Jewelers is a prominent jewelry retailer located in the Governor's Square Mall at 1500 Apalachee Pkwy., Spc. 2380, Tallahassee, FL 32301-3055. Known for their extensive engagement ring collection, they offer personalized services, including custom orders and jewelry maintenance. With a strong emphasis on customer experience, KAY Jewelers has skilled staff dedicated to helping clients find the perfect piece.

The store operates in Leon County and is accessible for both in-store shopping and online orders with pick-up options. Customers appreciate the quality and variety of jewelry available, alongside attentive service.

Operating Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Overall Sentiment from Online Customer Reviews:
From a total of 89 reviews analyzed, sentiment reflects a mix of positive and negative experiences. The overall customer satisfaction can be broken down to approximately 65% positive, 20% neutral, and 15% negative.

Highlight Reviews:
Best Review: Rozzie Hamm highlighted exceptional service and value, praising the friendly atmosphere and professionalism of the staff, especially Gwendolyn, who has been noted for her helpfulness.

Worst Review: A negative experience reported by Sean Bouie focused on poor communication about in-store pickup services, leading to frustration when the promised product was unavailable, resulting in inconveniences for his surprise gift plans.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.