Designs by Aaron, located at 8 Merchants Plaza, Bangor, ME 04401, is a full-service jewelry store specializing in custom engagement rings and comprehensive jewelry repair services. With over 20 years in business, owner Aaron James leads a knowledgeable team that includes Frances Alsbrook, a GIA Applied Jewelry Professional. The store is recognized for its exceptional quality and unique, handcrafted jewelry pieces, providing customers with personalized experiences in creating custom engagement rings.
With 51 reviews collected from various platforms, the overall sentiment from online customer reviews is overwhelmingly positive. Positive sentiment accounts for approximately 92%, while neutral and negative sentiments make up around 8% and 0%, respectively.
The positive feedback highlights the shop's exceptional customer service, where clients feel valued and appreciated. Many reviews praise the staff's expertise and willingness to accommodate specific requests for custom pieces. Customers often mention the thoroughness and quality of repairs, alongside the unique selection of jewelry.
Operating hours are as follows:
| Day | Hours |
|-----------|---------------------|
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
| Monday | Closed |
Staff members include:
- Aaron James, Owner & Bench Jeweler
- Frances Alsbrook, GIA Applied Jewelry Professional
Overall Sentiment from Online Customer Reviews:
- Positive: 92%
- Neutral: 8%
- Negative: 0%
Best Review:
James appreciated the selection and customer care at Designs by Aaron, noting the team's commitment to client satisfaction.
Worst Review:
No negative reviews were found; customer sentiment leans heavily towards positive experiences.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 96%
Total Customer Feedback Reviewed: 51