Quality Jewelers in Bangor, ME, located at 25 Washington St, is a well-regarded destination for creating stunning engagement rings and providing exceptional jewelry services. With a proud history dating back to 1995, owner Sonny LeClair and his diverse team of jewelers are dedicated to crafting custom pieces that perfectly reflect their clients' visions. The store is praised for its personalized service, with knowledgeable staff ensuring that every customer feels attended to and valued.

Offering a wide range of services including custom designs, jewelry repairs, and appraisals, Quality Jewelers stands out for its commitment to customer satisfaction. The business operates within Penobscot County, and customers appreciate the extensive selection of bridal and fashion jewelry they can browse. Extended holiday hours allow for convenience during peak seasons.

Throughout numerous reviews analyzed, the overall sentiment reflects a strong positive reception, with approximately 85% of reviews being favorable. Many customers highlight the friendly, helpful staff and the quality of work provided, particularly in crafting engagement rings. However, some reviews mention occasional dissatisfaction with customer service responses and repair quality, accounting for around 15% of the feedback.

| Operating Hours |
|-----------------------|
| Tuesday - Friday: 9:30 AM - 5:00 PM |
| Saturday: 9:30 AM - 4:00 PM |
| Sunday and Monday: Closed |

Staff members recognized include owner Sonny LeClair and his team of in-store jewelers.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 0%
Negative: 15%

Best Review: One customer praised the exceptional service provided, especially the attention given to the quality of an opal engagement ring during routine maintenance, expressing gratitude for discovering loose stones that were promptly fixed.

Worst Review: Another customer expressed dissatisfaction with their experiences, citing poor customer service and subpar repair quality, leading to frustration and a decision to seek alternatives for future purchases and repairs.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.