Kay Jewelers, located at 663 Stillwater Ave., Ste. D 13, Bangor, ME 04401, offers a comprehensive selection of services focused on engagement ring creation and personalized jewelry experiences. With a phone number of (207) 942-9953, they maintain a commitment to quality and customer service in Penobscot County. The team specializes in creating custom engagement rings, ensuring that every detail aligns with their customers' visions.

Operating hours are as follows:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Overall Sentiment from Online Customer Reviews:
Based on 98 reviews, the general sentiment is mixed. Approximately 55% of reviews are positive, with customers appreciating the friendly service and quality products. However, around 25% express dissatisfaction due to issues with customer service and delays.

Best Review: A customer named Amanda highlighted the exceptional customer service at Kay Jewelers, particularly praising Susan for her friendliness and helpfulness while browsing through their engagement ring selection.

Worst Review: Crystal expressed frustration regarding extensive delays in jewelry maintenance, stating it took multiple attempts and several months for the repair to be completed satisfactorily.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.