Zales Jewelers, located at 663 Stillwater Ln., Ste. 1111, Bangor, ME 04401-3610, is a prominent jewelry store situated in Bangor County that specializes in engagement ring creation and various other jewelry services. Customers appreciate the extensive selection of diamond and precious jewelry offered, along with customization options for creating unique pieces.

The store provides in-store ordering, custom jewelry, repair services, cleaning and inspection, along with delivery and pick-up options. While many customers have noted the welcoming and helpful attitudes of the staff, particularly highlighting the contributions of team members like Doreen and Maria, there are some mentions of pushy sales tactics and inconsistent customer service experiences.

The overall sentiment from online customer reviews indicates a mixed atmosphere, with approximately 60% positive feedback, 20% neutral, and 20% negative experiences shared by customers.

Best Review: Ben mentioned that Zales had exactly what he was looking for at a decent price, accompanied by good service.

Worst Review: Cassie expressed dissatisfaction with the staff’s pushy sales approach and described the store manager as very rude, leading her not to consider future purchases.

| Opening Hours |
|------------------------|
| Thursday: 11 AM - 7 PM|
| Friday: 10 AM - 8 PM |
| Saturday: 10 AM - 8 PM|
| Sunday: 12 PM - 5 PM |
| Monday: 11 AM - 7 PM |
| Tuesday: 11 AM - 7 PM |
| Wednesday: 11 AM - 7 PM|

Staff Members Mentioned: Doreen, Maria

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.