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DeVons Jewelers, located at 5916 Sunrise Mall, Citrus Heights, CA 95610, is a distinguished jewelry store renowned for its exceptional engagement ring creation services. With a solid reputation in Sacramento County, DeVons takes pride in crafting beautiful, bespoke engagement rings tailored to each customer's desires. The staff at DeVons, including knowledgeable team members like Matt and Randy, are noted for their professionalism and attentive service, helping customers navigate through the selection process with ease and care.
The store operates Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM. Customers appreciate the accommodating service and the wide range of jewelry options available, from engagement rings to unique custom designs.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from the reviews is predominantly positive, with around 82% of feedback expressing satisfaction with the products and service. 10% of reviews are neutral, while 8% convey negative experiences related to specific interactions or service issues.
Best Review:
A customer highlighted the exceptional service provided by Adam during their search for a wedding ring, noting the store's willingness to source a desired ring at a much lower price than competitors. This level of customer attention created a lasting impression on the reviewer.
Worst Review:
Another individual expressed disappointment in their experience, describing a lack of warmth and attentiveness from staff members during their visit. This led to a negative perception of customer service overall.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
| Day | Hours |
|-----------|----------------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
**Staff Members Mentioned:**
- Matt
- Randy
Positivity Score: 87%
Total Customer Feedback Reviewed: 132
Store Phone Number: (916) 961-3181
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