Kenny G & Company Fine Jewelers, located at 5460 Sunrise Blvd Ste 1, Citrus Heights, CA, is a well-regarded jewelery store that specializes in the creation of engagement rings along with a variety of fine jewelry services. This store has garnered a positive reputation with a total of 113 reviews, reflecting strong customer service and a commitment to quality.
The owner, Kenny Gordon, and his dedicated team prioritize a family-friendly environment, assisting clients with personalized engagement ring designs. Customers have praised the staff for their informative and caring approach, helping couples select the perfect ring while staying within budget. Services offered include custom design, ring resizing, and jewelry repair.
Despite numerous positive reviews highlighting the exceptional service and quality, a few customers have expressed dissatisfaction regarding specific experiences, particularly around customer service inconsistencies.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Opening Hours:
- Monday: 11:00 AM - 6:30 PM
- Tuesday: 11:00 AM - 6:30 PM
- Wednesday: 11:00 AM - 6:30 PM
- Thursday: 11:00 AM - 6:30 PM
- Friday: 11:00 AM - 6:30 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: 12:00 PM - 5:00 PM
Staff Members:
- Kenny Gordon
Best Review:
A reviewer noted the exceptional customer service and attentiveness of the staff, highlighting their willingness to assist in creating a dream engagement ring while explaining the quality of the jewelry offered.
Worst Review:
Another customer mentioned a disappointing experience with delayed communication and a lack of follow-up from staff, feeling that their concerns were not taken seriously.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.