Zales Jewelers, located in Citrus Heights, CA, offers a variety of jewelry services with a particular focus on engagement ring creation. This store is situated in Sunrise Mall at 6141 Sunrise Mall, Citrus Heights, CA 95610, and can be reached at (916) 725-1537. The dedicated staff is known for their expertise and assistance in helping customers select rings that match their specifications and budget.

Zales provides numerous services including resizing, cleaning, and customization of engagement rings. While some reviews highlight the helpfulness and knowledge of the staff, others point to inconsistent customer service experiences. Overall, customer feedback suggests a mix of satisfaction regarding the quality of rings and frustration over service issues and delivery delays.

Overall Sentiment from Online Customer Reviews:
- Positive: 40%
- Neutral: 20%
- Negative: 40%

The total number of reviews considered was 38, reflecting a balanced view of customer experiences at this location.

Best Review: A reviewer mentioned the exceptional service provided by a specific staff member, praising their honesty and willingness to go the extra mile in the ring selection process, making the purchase enjoyable.

Worst Review: Another customer expressed disappointment with the frequent issues with their ring, including stones falling out and poor communication regarding repairs, leading to significant dissatisfaction with the overall service provided.

**Opening Hours:**
- Monday to Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.