Diamond Jewelers is a prominent jewelry store situated in Douglasville, Georgia, known for its exceptional engagement ring creation services. Located at 6700 Douglas Blvd Ste 1165, Douglasville, GA 30135, this store has garnered significant attention, accumulating 262 reviews, with an overall rating of 4.4. The store is recognized for its personalized approach to customer service, particularly in helping customers find and design the perfect engagement ring.

The team at Diamond Jewelers includes dedicated staff members who are frequently praised for their professionalism and attentiveness. Specifically, James has been highlighted by customers for his knowledgeable guidance and genuine care during the engagement ring selection process. The store operates in a competitive market, providing a range of services that include jewelry repair and custom designs, making clients feel valued and understood.

Positive reviews emphasize the quality of the jewelry and the excellent customer service, with many customers feeling satisfied with their purchase experiences and the craftsmanship of their rings. However, there are some mixed sentiments, as a few negative reviews express concerns regarding customer service experiences or issues with product quality.

Overall Sentiment from Online Customer Reviews:
Positive sentiment 78%
Neutral sentiment 12%
Negative sentiment 10%

**Best Review:** Beatrice commended the store for its great experience and the kindness of the staff, highlighting their patience and professionalism throughout the shopping process.

**Worst Review:** In a negative review, a customer expressed disappointment regarding the service, stating dissatisfaction with communication and product quality.

| Opening Hours |
|---------------------------|
| Monday to Saturday: 10 am – 9 pm |
| Sunday: 12 pm – 6 pm |

Staff members mentioned include James.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.