Diamond Jewelers, located at 5514 Pearl Rd, Cleveland, OH 44129, is a jewelry store known for its exceptional engagement ring creation services. The store operates primarily in Cuyahoga County and offers various services including repair, custom design, and a focus on personalized jewelry needs. Customers have praised Grant, the owner, for his attentive service and ability to create unique pieces tailored to individual specifications.

With a total of 28 reviews analyzed, there is a noticeable trend in customer sentiment.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Positive feedback highlights the quality of service and custom design experience, with many clients expressing satisfaction with the friendly, low-pressure environment that Grant provides. In contrast, negative reviews mention issues with customer service responsiveness and occasional dissatisfaction with repairs.

Best Review:
Derek commended the quality, price, and service at Diamond Jewelers, indicating a high level of satisfaction with his experiences there.

Worst Review:
Timwa criticized the store for poor customer service, suggesting a negative experience related to the treatment received during their visit.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
| Day | Hours |
|-----------|-----------------|
| Saturday | 11 am – 3 pm |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | 12 pm – 6 pm |
| Thursday | 12 pm – 6 pm |
| Friday | 12 pm – 6 pm |

Staff Member:
- Grant (Owner)