Jed-Fi Jewelers, located at 5551 Pearl Rd, Parma, OH 44129, is a family-owned jewelry store known for its exceptional engagement ring creation and repair services. With a significant number of customer reviews (66 total), the store has garnered attention for both its craftsmanship and customer service.

Positive feedback highlights the skilled workmanship of the staff, particularly Brett, who is often mentioned for his professionalism and quality of service. Customers appreciate his ability to create custom pieces, including engagement rings, with attention to detail and care. Many have found the pricing to be fair and have experienced friendly interactions, fostering a welcoming atmosphere.

Conversely, negative reviews indicate some frustration regarding inconsistent service availability, with a few customers expressing disappointment when the store was unexpectedly closed during business hours. This has led to concerns about communication and reliability.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Best Review: A customer praised Brett for resizing and cleaning their engagement ring, emphasizing the fast turnaround and affordable cost, noting the positive and professional interaction they had during the process.

Worst Review: One customer expressed dissatisfaction about multiple attempts to contact the store without response, recounting a missed appointment that left them feeling frustrated and let down.

**Operating Hours:**
- Saturday: 12 PM - 4 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: 12 PM - 4 PM
- Wednesday: Closed
- Thursday: 12 PM - 4 PM
- Friday: 12 PM - 4 PM

Staff members mentioned include Brett.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*