Emerald City Jewelers, Parma, OH

Emerald City Jewelers, located at 7611 Brookpark Rd, Parma, OH 44129, is a highly regarded destination for all jewelry needs, particularly known for its exceptional engagement ring creation services. With over 375 customer reviews reflecting on their quality and expertise, the jeweler has a well-established reputation in Cuyahoga County.

The staff, including notable names like John and Mike, are recognized for their professionalism and genuine commitment to customer satisfaction, providing personalized assistance to ensure the type of ring that perfectly matches the client's vision. They offer a broad selection of new and pre-owned jewelry, as well as custom design services, ensuring every customer receives a tailored experience while adhering to fair prices.

Clients appreciate the quick turnaround for repairs and resizing, as well as the honest and informative service. However, there have been isolated concerns regarding evaluations of items for sale, where some felt the appraisals were not thorough.

Operating hours are as follows:
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
Positive: 86%
Neutral: 8%
Negative: 6%

Best Review:
Diane commended the store for providing no-bull pricing and maintaining a genuine interest in her needs, resulting in a strong recommendation to family and friends.

Worst Review:
Nanci expressed disappointment with the lack of gemstone knowledge from the staff, suggesting the store may be better suited for scrap gold transactions rather than selling estate jewelry.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.