Diamonds by Dianne, Cape Coral, FL

Diamonds By Dianne, located at 2323 Del Prado Blvd S #1A in Cape Coral, FL, is a charming jewelry store that specializes in custom engagement ring creation and a variety of jewelry repair services. Known for its friendly atmosphere and attentive customer service, this family-owned establishment is a beloved choice in Lee County for those wanting meaningful pieces crafted with care.

The owner, Dianne, along with her knowledgeable staff, is committed to ensuring that each customer feels heard and valued during the entire design process. Many customers rave about the personalized service and unique options available, particularly when it comes to engagement rings and Pandora jewelry. While the majority of feedback is overwhelmingly positive, some clients mention frustrations with communication and occasional service inconsistencies.

Customer Sentiment: Approximately 80% of customers are very satisfied with their experiences, while 10% have expressed neutral sentiments, and another 10% encountered issues.

Opening Hours:

Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Best Review: Nancy appreciated the professional and kind service she received while getting her Pandora charms cleaned, noting the staff's attention to detail and helpfulness.

Worst Review: J.J. had a less favorable experience, citing rudeness from the owner when asking for a refund on jewelry that was not finished, leading to a decision not to return.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.