KAY Jewelers in Cape Coral, located at 1860 NE Pine Island Rd, Cape Coral, FL 33909-1744, is renowned for its exceptional engagement ring services. With a focus on creating personalized and memorable pieces, the store offers a wide selection of fine jewelry including custom orders and diamond upgrades. Customers have praised the knowledgeable staff, particularly Tammie and Dori, for their exceptional service and ability to cater to specific customer needs when designing engagement rings.

Operating in Lee County, KAY Jewelers has collected a total of 121 reviews, showcasing a strong reputation in the community. The store provides services such as jewelry maintenance and repair, gold exchanges, and appraisals. Many customers express satisfaction with the attentive and friendly nature of the staff, contributing to a welcoming shopping atmosphere.

However, a few reviews highlight instances of poor service, indicating that not every experience is exemplary.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

**Best Review:** Amanda commended the staff for their attentive service, highlighting Tammie’s kindness and ability to listen to customer preferences closely.
**Worst Review:** Corinna expressed frustration with rude customer service she encountered during her visit.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Day | Hours |
|-----------|-----------------------|
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |

Staff members mentioned: Tammie, Dori.