Lolli's Jewelry, located at 3326 Del Prado Blvd S, Suite 2, Cape Coral, FL 33904, offers a range of services specializing in engagement ring creation and custom jewelry design. The store has been family-owned and operated since 1993, with a dedicated team of GIA certified gemologists and registered jewelers who pride themselves on providing high-quality craftsmanship. Customers can expect a welcoming atmosphere and personalized service, from selecting the perfect diamond to designing a unique ring that reflects individual styles and preferences.
With over 50 reviews accumulated across various platforms, Lolli's Jewelry has received a mix of positive and critical feedback.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
The majority of reviews highlight the exceptional customer service and craftsmanship, with many praising the friendly and accommodating nature of the staff and the quality of repairs and custom designs. However, some negative reviews mention concerns about pricing, particularly for simpler tasks like watch resizing, which some customers felt was more expensive than expected.
Best Review:
Ronnie emphasized the excellent repair service he received at Lolli's Jewelry, highlighting the affordability and quality of the work. He expressed gratitude for the care taken in fixing his opal ring, which was tightened and cleaned, exceeding his expectations.
Worst Review:
A customer named Mimi expressed dissatisfaction regarding a previous experience with her wedding and engagement rings, feeling that the service was unprofessional and questioning the warranty they were offered.
**Operating Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff members include Jeff, the business owner, who is recognized for his expertise and customer engagement.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 50