Zak's Jewelry, located at 1314 Cape Coral Pkwy E, Suite 101, Cape Coral, FL 33904, is a family-owned establishment that has been serving the community for over 46 years. Specializing in engagement ring creation, Zak's Jewelry is recognized for its stunning custom designs and quality craftsmanship. The skilled staff, including owner Thomas Rosanio, is dedicated to providing personalized service to customers, helping them transform their dreams into reality. Engagement rings can be created to match individual preferences, reflecting both creativity and elegance.
Customer reviews indicate a generally favorable atmosphere, with many praising the attentive service and beautiful jewelry selections. Numerous positive comments highlight the efficiency and professionalism of the team, along with the exceptional quality of repairs and custom work.
However, some negative reviews note instances of less-than-friendly service, particularly during busy periods. While experiences vary, the overall sentiment remains optimistic.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Highlight Reviews:
Best Review: Joyce praised Zak's for their honesty and beautiful work on her wedding ring and bracelet, stating that Zak's is her go-to jewelry store in Southwest Florida.
Worst Review: Haley expressed disappointment in her experience, feeling unwelcomed and stating that the staff was not friendly during her visit while shopping for a new setting.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
| Day | Hours |
|----------|------------------------|
| Monday | 9:30 AM - 5:30 PM |
| Tuesday | 9:30 AM - 5:30 PM |
| Wednesday| 9:30 AM - 5:30 PM |
| Thursday | 9:30 AM - 5:30 PM |
| Friday | 9:30 AM - 5:30 PM |
| Saturday | 9:30 AM - 4:30 PM |
| Sunday | Closed |
Staff members mentioned: Thomas Rosanio.
Positivity Score: 90%
Total Customer Feedback Reviewed: 930
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.