Discount Jewelry Center, Westland, MI
Discount Jewelry Center, located at 8339 N Wayne Rd, Westland, MI 48185, is a reputable jeweler specializing in engagement ring creation and a wide range of other jewelry services. The store has established itself in the community since 1987, offering custom design services and competitive pricing that appeals to many customers. Known for a friendly atmosphere, the staff, including owner Jay, are recognized for their expertise and willingness to knowledgeable guide clients through the selection and customization process.
The center deals with various services including jewelry repairs, custom jewelry creations, and the sale of diamonds and other fine jewelry. The shop's engagement ring offerings are noted for their quality and affordability, providing options that cater to various budgets. While the majority of customer feedback highlights exceptional service, charm, and value for money, some reviews mention experiences varying in service quality.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Positive reviews consistently praise the knowledgeable and friendly staff, great prices, and wide selection. Many customers appreciate the personalized attention they receive, especially in designing custom engagement rings. However, some negative reviews express dissatisfaction with specific interactions that did not meet customer expectations regarding service or product knowledge.
Best Review:
Brooke expressed appreciation for the incredible selection and unbeatable prices, stating that the staff treat customers like family.
Worst Review:
Victor shared a disappointing experience when looking for an engagement ring, noting the lack of appropriate product knowledge displayed by the staff, which led to a quick departure from the store.
**Operating Hours:**
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed
**Staff Members:**
- Jay B.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
