Precision Jewelers is a highly regarded family-owned jewelry store located at 35147 Warren Rd, Westland, MI 48185, offering exceptional services in creating stunning engagement rings. Established in 1950, this renowned jeweler has garnered a solid reputation within Wayne County for both their exquisite jewelry selection and personalized customer service. The store offers a range of services, including custom engagement ring design, jewelry repair, watch repairs, engravings, and appraisals.
With a total of 244 reviews, the sentiment surrounding Precision Jewelers is overwhelmingly positive. Customers appreciate the caring and knowledgeable staff, particularly praising a team member named Rannie for his attentive service and ability to help clients find their perfect ring. The store is recognized for its competitive pricing, quality craftsmanship, and willingness to accommodate customer requests, making them a go-to choice for engagement rings.
However, there are some negative reviews regarding inaccuracies in watch repairs and communication issues, causing some dissatisfaction among a small percentage of customers.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review:
Nina expressed gratitude for the exceptional service at Precision Jewelers, highlighting the welcoming atmosphere and the store's commitment to treating customers like family, particularly praising Rannie for his guidance during the ring selection process.
Worst Review:
James shared disappointment regarding the repair of his grandfather’s watch, claiming that the service was inadequate and left him feeling scammed due to unresolved issues with the watch's functionality.
Operating Hours:
- Monday to Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff Members:
- Rannie
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 244
Store Phone Number: 7344581600