DJ Custom Jewelers, located at 1807 El Camino Real, Ste A, Burlingame, CA 94010, is a notable establishment specializing in the creation of custom engagement rings and exceptional jewelry services. The shop has garnered a mixed response from customers, receiving a rating of 3.8 based on 4 reviews.
The jeweler is known for its quality craftsmanship and friendly service, often providing prompt resizing and customization options. Customers appreciate the fast turnaround times, as seen in reports of same-day services for ring resizing. The owner and designer, DJ, along with his wife, Tammy, are highlighted for their attentive service and attentiveness to customer needs. Additionally, reviews commend the affordability of their services compared to other jewelers in the area.
However, there are also concerns expressed in some reviews. A customer noted that they felt pressured during a consultation regarding their ring design, leading to discomfort. Communication barriers were mentioned, indicating that not all customers found the experience entirely satisfactory.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 10%
- Negative: 20%
Highlight Reviews:
Best Review: Maria praised the shop for its incredible service and quick turnaround for resizing rings and custom work. She expressed appreciation for the skilled craftsmanship and recommended the jeweler as a hidden gem for anyone in need of jewelry services.
Worst Review: Oli reported a negative experience, feeling unsatisfied with the consultation he received. He described an interaction with a staff member that left him feeling frustrated and unheard regarding his ring design needs.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday to Friday: Not specified
- Saturday: Not specified
- Sunday: Not specified
Staff members mentioned: DJ, Tammy
Positivity Score: 75%
Total Customer Feedback Reviewed: 5
Store Phone Number: 6506979288