Mainsail Jewelry in Burlingame, CA, operates within San Mateo County and is well-regarded for its engagement ring creation services and custom jewelry offerings. The store captures the essence of personalized service, providing customers with a variety of options for engagement rings. The knowledgeable staff, led by experienced professionals like Tina and Violet, are dedicated to ensuring customers find the perfect piece, whether through custom designs or modifications to existing jewelry.

With a strong rating of 4.6 stars based on 66 reviews, the atmosphere at Mainsail Jewelry is generally positive. Customers appreciate the attentive service and the focus on creating beautiful, unique engagement rings. However, some negative feedback has highlighted issues with jewelry repairs and dissatisfaction with certain purchases, suggesting a need for attention to detail in specific instances.

Operating hours are as follows:
- Monday: Closed
- Tuesday to Saturday: 10:00 AM - 6:00 PM
- Sunday: 11:00 AM - 5:00 PM

Address: 1231 Burlingame Ave, Burlingame, CA
Phone: (650) 685-1515

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

Best Review:
Amitai noted the excitement around Mainsail's offerings and praised the staff for their attentiveness, emphasizing how the quality of the jewelry and service has made a lasting impression.

Worst Review:
Nathan expressed disappointment regarding their experience, mentioning that despite expecting quality service, they felt misled and unhappy with the value of a ring purchased, which diminished their overall trust in the store.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.