Topper Fine Jewelers is a distinguished family-owned jewelry store located at 1294 Burlingame Ave, Burlingame, CA 94010, in San Mateo County. With a proud tradition of serving the community, this jeweler specializes in creating exquisite engagement rings and offers a broad selection of luxury watches and fine jewelry.

The knowledgeable and friendly staff, including owners Russ and Rob Caplan, as well as team members like Jay and Sandy, are dedicated to providing exceptional customer service. They are known for their attention to detail and personalized approach, making the engagement ring creation process smooth and enjoyable. Customers appreciate the diverse selection of rings and their willingness to work collaboratively to create custom designs that fit individual preferences.

Overall sentiment from online customer reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Topper Fine Jewelers has received overwhelmingly positive feedback from numerous reviews, highlighting the store's outstanding customer service and the expertise of its staff. However, a few customers have raised concerns about occasional delays in follow-up communication.

Best Review: One customer praised the exceptional service received from Rob, who provided a thoughtful and personalized experience during their engagement ring selection, ensuring it exceeded their expectations.

Worst Review: A customer expressed disappointment over perceived condescension from staff when inquiring about the value of their engagement ring, feeling uncomfortable and undervalued.

Operating Hours:
- Tuesday: 11 AM - 5 PM
- Wednesday: 11 AM - 5 PM
- Thursday: 11 AM - 5 PM
- Friday: 11 AM - 5 PM
- Saturday: 11 AM - 5 PM
- Sunday: Closed
- Monday: Closed

Staff mentioned: Russ Caplan, Rob Caplan, Jay, Sandy

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.