Kerns Fine Jewelry offers a distinguished experience for those looking to create the perfect engagement ring in Burlingame, California. This family-owned jewelry store has proudly served the community since 1944, specializing in high-quality engagement rings and a wide selection of luxury watches, including Rolex and Patek Philippe. Customers can expect a personalized and attentive approach from the knowledgeable staff, including owners Eric and David Mendell, who are dedicated to their clients' needs.

Situated at 214 Lorton Avenue, Burlingame, CA 94010, Kerns Fine Jewelry operates by appointment only from Tuesday to Saturday, ensuring a focused and pleasant shopping experience. The store is closed on Sundays and Mondays.

Kerns Fine Jewelry has garnered 230 reviews, showcasing a generally positive atmosphere but with some criticism in specific areas.

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%

Positive reviews frequently highlight the welcoming staff, exceptional customer service, and the impressive selection of jewelry available. Many customers appreciate the willingness of the associates to take the time to understand individual preferences, especially when it comes to engagement ring design and selection.

However, some negative reviews indicate frustrations related to inventory availability, with certain customers expressing disappointment about not being able to secure high-demand watches and feeling overlooked in comparison to other clients.

Best Review:
Kristine noted the seamless and warm experience she had while purchasing a Rolex, commending Laura for her knowledge and welcoming demeanor, which significantly enhanced the overall atmosphere.

Worst Review:
Tracy expressed dissatisfaction with the customer service, mentioning feeling ignored in favor of other customers and being misled regarding a watch hold, which ultimately left her feeling unvalued.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours | |
|--------------------|------------------|
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
| Monday | Closed |

Staff Members Mentioned:
- Eric Mendell
- David Mendell
- Laura
- Jay
- Josette