Dunay Jewelers, located at 428 Hazle St, Wilkes-Barre, PA, has been a family-owned and operated establishment since 1963. Known for their dedication to quality and customer service, they provide a comprehensive range of services, including the creation of custom engagement rings, professional jewelry repairs, watch servicing, and even in-home grandfather clock repairs. Their knowledgeable staff pride themselves on providing exceptional service and maintaining a friendly atmosphere, ensuring each customer feels valued. The shop specializes in various types of jewelry, including diamond engagement rings and estate pieces, making it a must-visit for those looking for unique items or repairs.
Operating Hours:
- Monday: Closed
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 6:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 3:00 PM
- Sunday: Closed
Phone: 570-822-5511
Overall Sentiment from Online Customer Reviews:
Out of the 100 reviews analyzed, the sentiment is overwhelmingly positive. Approximately 90% of the feedback is positive, with 9% neutral and 1% negative. Customers frequently highlight the store's friendly staff, knowledgeable service, and the quality of their jewelry creations.
Best Review: A customer named Alex praised the store for its excellent service and friendly atmosphere, stating that the staff are very professional and create a welcoming environment.
Worst Review: Christine mentioned experiencing a frustrating moment when she arrived only to find the store closed, highlighting the need for better communication regarding hours.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 94.5%
Total Customer Feedback Reviewed: 100
Store Phone Number: 5708225511