Raco Watch and Jewelry, located at 228 Wilkes Barre Township Blvd, Wilkes-Barre, PA, is carving out a niche as a premier destination for those searching for custom engagement rings. This family-owned store, situated in Luzerne County, warmly welcomes patrons with its impressive selection of jewelry and skilled repair services.

Ron Dule, the owner, is a seasoned expert in the field, having honed his craft since 1989. Alongside his partner, Carol Hannon, they offer personal attention to each customer, making the ring creation process feel collaborative and stress-free. Customers often rave about the store’s inviting atmosphere, where the knowledgeable staff is eager to assist in designing unique pieces that symbolize important moments in life.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:

Monday: Closed
Tuesday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed

Best Review: James praised the friendly service and excellent selection of engagement rings, noting how the team truly listened to his ideas and helped him design the perfect ring for his partner.

Worst Review: Sparky mentioned his frustration with being unable to reach the store by phone after multiple attempts, feeling that communication could be improved.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.