Dupont Jewelers, located at 1874 Forsythe Ave in Monroe, LA, is a family-owned jewelry store that has been serving the community for over 50 years. Specializing in custom engagement rings, this store has earned a stellar reputation for its personalized service and talented craftsmanship. James Dupont, who took over operations in 2012, is known for his commitment to client satisfaction, ensuring that each piece embodies the customer's unique vision.
The store's decor features a welcoming, family-friendly atmosphere where customers feel right at home. Shoppers often rave about the staff's warm, attentive approach, highlighting how they listen closely to ideas and provide expert guidance through the design and creation process. Dupont Jewelers also offers a range of additional services, including jewelry repair and custom design options, further solidifying their role as a local treasure in the jewelry market.
Customer Sentiment: About 80% of clients are thrilled with their experiences, while 15% have shared neutral feedback, and 5% reported concerns regarding service follow-ups.
Opening Hours:
- Monday to Friday: 9:00 AM – 5:30 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
Best Review: Mohendra praised the exceptional and friendly service, highlighting both the quality of the jewelry and the welcoming atmosphere he experienced.
Worst Review: Gary noted a negative experience, indicating he felt his concerns weren't fully addressed during his visit.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 67
Store Phone Number: 3188554695