Randy Smith Jewelers, located at 2108 Justice St, Monroe, LA, is a cherished local jewelery store well-known for its exceptional engagement ring creation and repair services. This family-owned shop has been serving the community for over 32 years, and its commitment to quality craftsmanship shines through in the glowing reviews from happy customers.
The store, operated by Randy Smith and his dedicated team, specializes in custom jewelry designs and provides on-site repair services. Customers often rave about the friendly, welcoming atmosphere and how attentive the staff is to their needs. Whether it’s resizing a cherished piece or creating a custom engagement ring that fits perfectly, Randy and his team are known for their prompt and high-quality work.
Customer Sentiment: Approximately 85% of customers express high satisfaction, while 10% have neutral feedback and 5% have raised concerns about timing or expectations.
Opening Hours:
Monday to Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed
Best Review: Trysha mentioned that the craftsmanship was excellent, and the personal service made her feel valued as a customer, leading to a delightful experience during her ring resizing.
Worst Review: Alice noted an experience where the service was slower than expected, causing frustration, although she acknowledged the quality of the repair once completed.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 94