Edward Arthur Jewelers is a renowned destination for those seeking engagement ring creation and personalized jewelry services in Columbia, Maryland. Located at 10300 Little Patuxent Pkwy #2825, Columbia, MD 21044, this family-owned establishment has been serving the community since 1971. They pride themselves on providing exceptional customer service, specializing in custom designs that cater to individual styles and preferences.

The staff, including notable team members Randy and Kyle, are recognized for their professionalism and expertise in gemstones, offering a variety of services, including repairs, appraisals, and custom-designed engagement rings. Their commitment to quality and detail makes them a trusted source for fine jewelry in Howard County.

Overall, reviews highlight a mixed sentiment regarding customer experience. With 82 reviews accounted for, the breakdown reflects varying levels of satisfaction among customers.

Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 25%
- Negative: 15%

Customers commend the attentive service and the skillful craftsmanship that goes into creating stunning engagement rings, while some feedback indicates frustrations with specific interactions, particularly regarding repairs and pricing.

**Best Review:**
Katerina praised the kind staff for their exceptional help, especially highlighting their effort in fixing her broken bracelet and creating a welcoming atmosphere.

**Worst Review:**
C.J. expressed dissatisfaction after experiencing damage to pearl earrings during cleaning, feeling that the store did not adequately address the situation and was untrustworthy regarding their handling of jewelry.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday: 10:00 AM - 7:45 PM
- Tuesday: 10:00 AM - 7:30 PM
- Wednesday: 10:00 AM - 7:30 PM
- Thursday: 10:00 AM - 7:30 PM
- Friday: 10:00 AM - 7:30 PM
- Saturday: 10:00 AM - 7:30 PM
- Sunday: 12:00 PM - 5:45 PM

**Staff Members:**
- Randy
- Kyle