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66.5% Score | Reeds Jewelers in Columbia MD

Reeds Jewelers, located at 10300 Little Patuxent Pkwy Ste 2290, Columbia, MD 21044, offers a variety of jewelry services, with a strong emphasis on engagement ring creation. The staff is known for being friendly and accommodating, with many customers highlighting their positive experiences with associates such as Barbara, Robert, and Kendra, who are praised for their attentive service and willingness to help find the perfect ring.

However, there have been some negative reviews regarding issues such as misleading sales practices and product quality concerns, particularly around resizing and the materials used in rings. This duality in customer experiences illustrates a range of service levels at this location.

Operating hours are as follows:
- Monday to Thursday: 10:00 AM - 9:00 PM
- Friday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

Customer feedback reflects a mixed sentiment towards Reeds Jewelers.

Overall Sentiment from Online Customer Reviews:
Positive: 56%
Neutral: 21%
Negative: 23%

Best Review:
A customer expressed appreciation for the attentive help received while selecting an engagement ring and wedding bands, particularly highlighting the exceptional service provided by Barbara.

Worst Review:
One customer recounted a troubling experience with the manager who allegedly charged them for a ring without completing a sale, raising concerns about trust and service practices.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff mentioned: Barbara, Robert, Kendra.

Positivity Score: 66.5%
Total Customer Feedback Reviewed: 29

Store Phone Number: 4107404922

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Reeds Jewelers
Reeds Jewelers
66.5%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
Reeds Jewelers
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