Epperson's Custom Jewelers, located at 6190 Georgetown Rd NW, Cleveland, TN 37312, is well-regarded for its exceptional engagement ring creation services. With a history dating back to 1976, this fine jewelry studio offers a personal touch, crafting unique, custom pieces. The mother-daughter team, Ellen and Armen Epperson, is dedicated to providing quality craftsmanship and design, ensuring each piece tells a story reflective of the client's vision.

Customer reviews indicate a strong emphasis on the personalized service, with many highlighting the friendly and knowledgeable staff. Reviews frequently mention the skillful repair and custom design work done on heirloom pieces, with clients appreciating the in-house services rather than outsourcing. However, there are occasional mentions of appointment necessities, which some customers found inconvenient.

Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 4%
Negative: 4%

Opening Hours:
- Monday: 7:30 AM - 5:00 PM
- Tuesday: 7:30 AM - 5:00 PM
- Wednesday: 7:30 AM - 5:00 PM
- Thursday: 7:30 AM - 5:00 PM
- Friday: 7:30 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed

Staff Members: Ellen Epperson, Armen Epperson

Best Review:
A customer appreciated the meticulous care taken by Ellen and Armen in redesigning their mother's engagement ring, noting impressive workmanship while retaining the ring's original integrity.

Worst Review:
One reviewer expressed disappointment with the process of appointments, feeling it was an inconvenience to have to call ahead for service rather than having more flexible access.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.