Estate Jewelers, located at 700 Fair Oaks Ave, Suite C, South Pasadena, CA, 91030, operates in Los Angeles County and is recognized for its wide selection of exquisite estate jewelry, particularly in engagement ring creation. The owner, Vartan Kazanjian, alongside his knowledgeable team, including Marcus and Kay, provides a personalized shopping experience that focuses on understanding customer needs without pressure. They offer services such as ring resizing, custom design, and expert appraisals, cultivating a welcoming atmosphere for both purchasing and selling jewelry.
With a total of 205 reviews, the overall sentiment reflects a generally positive customer experience. Positive feedback highlights the unique collection, fair pricing, and exceptional service offered by the staff, while a few negative comments point to isolated experiences of dissatisfaction regarding customer service and jewelry repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Opening Hours:
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members:
- Vartan Kazanjian
- Marcus
- Kay
Best Review: A customer praised Estate Jewelers for their extensive selection of vintage jewelry and exceptional customer service, particularly noting how Vartan helped them find the perfect engagement ring while providing a generous discount.
Worst Review: A customer shared their disappointment regarding an experience where they felt discriminated against and humiliated by the owner while trying to purchase jewelry, which left a negative impression of the store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 205
Store Phone Number: 6264410621