Vana Watch & Jewelry, located at 1401 Mission Street, Suite C6 in South Pasadena, CA, thrives as a cherished destination for those looking to create exquisite engagement rings. Nestled in Los Angeles County, this family-owned business boasts a wealth of experience in custom jewelry design and watch repair.
Under the guidance of skilled artisans, including owner Jean Boujekian, the team prides itself on providing personalized service to help customers bring their vision to life. Patrons often rave about the warm atmosphere and attentive service, noting that the staff listens closely and offers thoughtful suggestions throughout the design process. The shop is well-regarded for its craftsmanship, aiming for 100% customer satisfaction with every piece created.
Customer Sentiment: Approximately 90% of customers express high satisfaction, with 5% neutral feedback and 5% reporting occasional issues.
Opening Hours:
- Tuesday to Saturday: 10:00 AM – 5:00 PM
- Sunday and Monday: Closed
Best Review: Tracey commended the shop for its superior service and quality workmanship, emphasizing how the friendly staff makes every visit a pleasure.
Worst Review: A customer named Sue voiced disappointment over a pricing miscommunication during an engagement ring quote, feeling that the situation was not handled satisfactorily.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 210
Store Phone Number: 6267999919