Facet Foundry Jewelry Studio, located at 530 S New Hope Rd #1, Gastonia, NC, serves as a premier destination for custom engagement ring creation. With a rich history dating back to 1992, the studio stands out for its expertise in jewelry design and repair, providing a personalized touch to every piece. The owner, Brent Messer, along with his skilled staff, focuses on delivering high-quality craftsmanship, ensuring each client's vision is realized with precision. The studio’s services include custom jewelry design, expert repairs, appraisals, and estate jewelry options.
Operating hours are as follows:
- Monday: 11 AM - 5 PM
- Tuesday: 11 AM - 5 PM
- Wednesday: 11 AM - 5 PM
- Thursday: 11 AM - 6 PM
- Friday: 11 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Based on 194 total reviews, the sentiment reflects a positive atmosphere with approximately 86% of customers expressing satisfaction with their experiences. Neutral responses account for around 8%, while negative feedback sits at about 6%.
Highlight Reviews:
Best Review: Meg praised the studio for its friendly staff and service, noting a great selection and competitive prices, especially enjoying the experience of finding a ring that suited her style.
Worst Review: Amy expressed frustration regarding the repair of her wedding ring, claiming a missing baguette that she felt was improperly handled during cleaning, leaving her dissatisfied with the service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff:
- Brent Messer (Owner)
Positivity Score: 90%
Total Customer Feedback Reviewed: 194
Store Phone Number: 7048675332
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Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.