Facet Foundry Jewelry Studio, located at 530 S New Hope Rd #1, Gastonia, NC, serves as a premier destination for custom engagement ring creation. With a rich history dating back to 1992, the studio stands out for its expertise in jewelry design and repair, providing a personalized touch to every piece. The owner, Brent Messer, along with his skilled staff, focuses on delivering high-quality craftsmanship, ensuring each client's vision is realized with precision. The studio’s services include custom jewelry design, expert repairs, appraisals, and estate jewelry options.
Operating hours are as follows:
- Monday: 11 AM - 5 PM
- Tuesday: 11 AM - 5 PM
- Wednesday: 11 AM - 5 PM
- Thursday: 11 AM - 6 PM
- Friday: 11 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Based on 194 total reviews, the sentiment reflects a positive atmosphere with approximately 86% of customers expressing satisfaction with their experiences. Neutral responses account for around 8%, while negative feedback sits at about 6%.
Highlight Reviews:
Best Review: Meg praised the studio for its friendly staff and service, noting a great selection and competitive prices, especially enjoying the experience of finding a ring that suited her style.
Worst Review: Amy expressed frustration regarding the repair of her wedding ring, claiming a missing baguette that she felt was improperly handled during cleaning, leaving her dissatisfied with the service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff:
- Brent Messer (Owner)
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.