Morris Jewelers, located at 1301 E Franklin Blvd, Gastonia, NC, has been a trusted source of classic and contemporary design jewelry in Gaston County since 1937. This reputable jeweler offers a wide range of services, including engagement ring creation, custom jewelry design, in-house repairs, and financing options. The store is well-regarded for its knowledgeable staff, many of whom have extensive experience, and the owner is known for community involvement and customer care.

The overall sentiment from online customer reviews is positive, with a majority praising the quality of jewelry and customer service. Out of the 89 reviews analyzed, approximately 75% reflect positive experiences, 15% neutral responses, and 10% negative feedback.

Highlighting the sentiments, numerous customers have commended the friendly and attentive staff, including Jimmie, for creating beautiful engagement rings and providing excellent service. Complaints tend to focus on instances of poor customer interactions, particularly regarding an unwelcoming atmosphere from certain staff members.

**Opening Hours:**
- Monday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed

**Staff Mentioned**: Jimmie

Best Review: A customer emphasized the exceptional service received from Jimmie during the creation of a stunning engagement ring, noting the personal touch and attentiveness that made their experience unforgettable.

Worst Review: One customer expressed disappointment with the customer service provided by a staff member, describing a rude encounter during their visit, which left a negative impression despite the quality of the jewelry.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*