Zales Jewelers is located at 246 N New Hope Rd, Ste 145, Gastonia, NC 28054, and can be reached at (704) 867-3577. This jewelry store specializes in providing exquisite engagement rings and offers a range of services including ring customization and repair. Positioned in Eastridge Mall, Zales is noted for its extensive inventory of high-quality diamonds and various jewelry collections.

The overall sentiment from online customer reviews is mixed. Positive reviews highlight exceptional customer service and a beautiful selection of rings, while negative feedback points to issues related to customer service and pricing transparency. Approximately 50% of reviews are positive, 30% are neutral, and 20% convey negative experiences.

Best Review: A customer praised Zales for its fantastic customer service and competitive prices on engagement rings.

Worst Review: Another customer expressed disappointment in the service quality, specifically mentioning rude interactions regarding a watch battery replacement.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening Hours:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff Mentioned: None noted.