Fashion Island Jewelers, located at 14400 Bear Valley Rd #905, Victorville, CA, is a well-regarded establishment specializing in the creation of custom engagement rings and other fine jewelry. The store operates in San Bernardino County and is known for its exceptional customer service and dedication to quality craftsmanship. With a focus on personalized engagement ring design, John and his team are praised for their attentive approach, guiding customers through each step of the process to ensure satisfaction.

The jeweler has garnered 45 reviews, with a strong emphasis on their craftsmanship and the quality of their diamonds. Positive reviews highlight the supportive customer service, with many noting that the staff, including John, is professional and knowledgeable, making it easy to find the perfect ring. Customers appreciate the custom design options available, as well as the ability to work within various budgets.

However, there are a few negative sentiments regarding some customer experiences, particularly concerning service inconsistency and wait times. While these cases appear to be exceptions, they reflect the potential for improvement in the overall service experience.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Opening Hours:
- Monday to Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM

Best Review:
A customer praised John for his exceptional support in designing a custom engagement ring, noting his attentiveness and clear communication throughout the process.

Worst Review:
Another customer expressed frustration over the service quality, mentioning a negatively perceived interaction with a staff member that left them dissatisfied.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.