Zales Jewelers - Mall of Victor Valley, Victorville CA

Zales Jewelers in Victorville, California, located at 14400 Bear Valley Rd., Ste. 805, provides a wide range of services, particularly excelling in engagement ring creation. The store boasts a strong reputation for its knowledgeable staff, who are dedicated to creating the perfect ring tailored to the unique style and preferences of each customer. Their custom jewelry and design services allow couples to bring their visions to life, ensuring a memorable and personal experience. Customers appreciate the attentive service and support received during the important decision-making process, with employees often highlighted for their helpfulness and professionalism.

Operating Hours:
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM

Phone Number: (760) 241-3402

Overall Sentiment from Online Customer Reviews:
The sentiment from customer reviews shows a mixed overall atmosphere. Positive reviews typically highlight exceptional customer service, particularly the patience and knowledge of staff like Kenia and Roshini. Conversely, negative feedback often centers on issues with repair services and customer service interactions. Based on the reviews analyzed, the score is:
- Positive: 65%
- Neutral: 15%
- Negative: 20%

Best Review:
Yaneth expressed her satisfaction with Zales Victorville, praising the excellent customer service and protection plans that provide peace of mind, making her confident in her purchasing decisions.

Worst Review:
Kayla shared her disappointment regarding a lost ring that was sent for repairs, stating that the replacement fell short of expectations and criticizing the lack of attention from staff during the issue.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.