Fast Fix Jewelry and Watch Repair, located at 500 S Inland Center Dr #356, San Bernardino, CA 92408, offers exceptional engagement ring creation and a broad range of jewelry services. With a phone number of (909) 888-6600, the store operates Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 7:00 PM.
The store is known for its meticulous craftsmanship in custom jewelry design, including engagement rings, while providing services such as ring resizing, jewelry cleaning, and watch repair. Customers often commend the friendly staff, who strive to ensure a positive experience. Owner Hans and his team, including Enrique and Ohan, are recognized for their expertise and dedication to customer satisfaction. Positive reviews highlight quick service, with many customers expressing delight in the quality of the work performed and the reasonable pricing.
However, negative sentiments do appear, with a few customers reporting dissatisfaction regarding service delays and unexpected costs. Issues like miscommunication and perceived overcharging have also been raised.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Best Review: A customer praised the excellent service received while having a pearl bracelet repaired, noting the quick turnaround and professional attention to detail provided by the team.
Worst Review: A negative review highlighted a customer's experience with a damaged engagement ring during resizing, where they felt misled about the repair process and costs involved.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Operating Hours |
|-------------------------------|
| Monday to Saturday: 10:00 AM - 8:00 PM |
| Sunday: 11:00 AM - 7:00 PM |
Staff members mentioned: Hans, Enrique, Ohan.