Helzberg Diamonds located at 500 Inland Center Dr, Spc 346, San Bernardino, CA 92408, is recognized for its extensive services in engagement ring creation and personalized jewelry options. The store prides itself on quality diamonds and offers customized solutions to fit each customer's unique vision and budget. They accommodate specific requirements through consultations with knowledgeable staff members such as Gwen and Arman, ensuring a tailored experience for those exploring engagement options. The store also provides appraisal and repair services for jewelry, regardless of where it was originally purchased.

Customer reviews reflect a mixed sentiment. The store enjoys an overall positive atmosphere, receiving accolades for attentive staff and a wide array of jewelry offerings, while some reviewers have expressed dissatisfaction with certain service aspects.

Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%

Highlight Reviews:
Best Review: One customer commended the staff for their attentive service, particularly appreciating how they helped design a custom solitaire engagement ring within budget, leading to a satisfactory purchase experience.
Worst Review: A reviewer criticized the store for inconsistent service, describing an instance where they felt neglected amidst competing customer needs, ultimately opting to shop elsewhere.

Opening Hours:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

Staff:
- Gwen
- Arman

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.