Zales Jewelers - Inland Center Mall, San Bernardino, CA
Zales Jewelers, located in San Bernardino County, specializes in engagement ring creation and offers a variety of services to help clients find the perfect piece for their special moment. The store is situated at 444 Inland Center, San Bernardino, CA 92408, and can be reached at (909) 889-0768. Zales has garnered a solid reputation in the area, providing services that include custom jewelry design, cleaning and inspection, and jewelry repair.
The dedicated team at Zales, including knowledgeable staff members like Adan and Lorraine, has been noted for their approachable and professional demeanor. Clients have praised their attention to detail and the time taken to ensure their specifications are met. Customers have shared that engagement rings and wedding bands created here often stand out due to their quality and aesthetic appeal. Many visitors report feeling valued and appreciated due to the friendly service provided.
Overall Sentiment from Online Customer Reviews:
Overall, the sentiment from customer reviews indicates a positive experience, with approximately 75% of reviews being positive, 15% neutral, and 10% negative. Reviewers frequently highlight the helpfulness and professionalism of the staff, although some express dissatisfaction with wait times for repairs.
Best Review:
Wendy mentioned her happiness with the warranty for her rings, expressing satisfaction with the cleaning service that made her rings look brand new, reinforcing the high quality of service for jewelry care.
Worst Review:
A customer named Elias reported feeling misled regarding credit applications and indicated that the service was unprofessional, calling for improvements in staff transparency and customer service.
| Opening Hours |
|-----------------------|
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 11:00 AM - 7:00 PM |
| Monday: 10:00 AM - 8:00 PM |
| Tuesday: 10:00 AM - 8:00 PM |
| Wednesday: 10:00 AM - 8:00 PM |
| Thursday: 10:00 AM - 8:00 PM |
| Friday: 10:00 AM - 8:00 PM |
Staff members mentioned include Adan and Lorraine.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
