Fast-Fix Jewelry and Watch Repairs, located at 1135 Hawthorn Center, Vernon Hills, IL 60061, offers exceptional services in jewelry and watch repair, emphasizing engagement ring creation. Customers appreciate the approximately 30 years of experience provided by the skilled staff, including Gene Feldman. The store specializes in custom jewelry design, ring resizing, engraving, and thorough repairs on a variety of jewelry types, making it an ideal destination for engagement rings.

Operating in Cook County, Fast-Fix has garnered a total of 96 reviews, showcasing a balanced view of customer experiences.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 80%
Neutral sentiment: 15%
Negative sentiment: 5%

Customers frequently highlight the excellent craftsmanship, quick service, and friendly staff, noting that rings can be resized quickly, often on the same day. However, there have been instances of dissatisfaction regarding specific repairs and perceived customer service encounters.

Best Review:
Cyrus praised the store for their impressive work on a delicate necklace, which was expertly repaired and modified to look like it had adjustable lengths. He found the service reliable and was thoroughly pleased with the results.

Worst Review:
Lorna expressed deep disappointment after purchasing a watch strap that broke shortly after use. She felt the staff's response to her concerns was dismissive and not helpful, leading her to advise others against seeking service at the shop.

**Operating Hours:**
- Monday: Closed
- Tuesday to Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff:
- Gene Feldman

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.