North Shore Jewelers, Vernon Hills IL

Fast-Fix Jewelry and Watch Repairs, located at 1135 Hawthorn Center, Vernon Hills, IL 60061, offers expert engagement ring creation and a variety of jewelry services. With over 30 years of experience, they excel in crafting custom engagement rings that meet individual preferences. The talented team, including owner Gene, provides friendly and efficient service right before your eyes, ensuring transparency and quality with every piece.

Customers have expressed high satisfaction with the prompt and professional service. Among the 94 reviews analyzed, many highlight the store's quick turnaround times, with several pieces ready within hours, and affordable prices for repairs and modifications. The staff frequently demonstrate their expertise and commitment to customer satisfaction.

However, a few negative reviews noted issues regarding certain products and inconsistent experiences with service, indicating an area for improvement in quality control.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

Best Review:
A customer praised Fast-Fix for the exceptional service received during a battery replacement for a watch, appreciating the staff's efficiency and the warranty provided.

Worst Review:
One reviewer expressed dissatisfaction with a watch strap that broke shortly after purchase, claiming the service staff were unhelpful and dismissive regarding the product quality.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours**:
Monday: Closed
Tuesday: 11:00 AM - 6:00 PM
Wednesday: 11:00 AM - 6:00 PM
Thursday: 11:00 AM - 6:00 PM
Friday: 11:00 AM - 6:00 PM
Saturday: 11:00 AM - 6:00 PM
Sunday: 12:00 PM - 6:00 PM

Staff Members: Gene