Fast-Fix Jewelry and Watch Repairs, Lewisville, TX

Fast-Fix Jewelry and Watch Repairs, located at 2401 S I Hwy 35 E, Lewisville, TX, offers a range of services, including jewelry repair, watch repair, and personalized engagement ring creation. The store is noted for its accessibility and in-store shopping experience, operating under the management of Bao Thai Nguyen.

Customers have expressed mixed sentiments about their experiences. Despite Fast-Fix’s long-standing reputation, the reviews highlight significant discrepancies in service quality. Many clients appreciate the promptness of staff in handling basic repairs, especially for watch battery replacements. However, some reviews indicate concerns over pricing inconsistencies and perceived dishonesty in transactions, suggesting a lack of transparency regarding charges.

Overall Sentiment from Online Customer Reviews:
- Positive: 40%
- Neutral: 10%
- Negative: 50%

Out of 15 reviews analyzed, there is a substantial portion criticizing the customer service and trustworthiness of repairs performed, while a few stand out for praising the helpfulness and professionalism of the staff.

Best Review:
David noted his positive experience with Fast-Fix, mentioning that even when moisture caused issues with his watch, the staff was quick to assist and refused to charge for the help he received.

Worst Review:
Cheryl's review criticized the store significantly, accusing the staff of being dishonest and untrustworthy. She felt that the quotes for her watch repair were misleading and that the staff attempted to charge her more than what was initially agreed upon.

Opening Hours:
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: Closed

Staff member mentioned: Bao Thai Nguyen

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.